Support & Consulting

Support and Consulting

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Phishing alert!
Be vigilant. SARS is currently seeing an increase in ‘phishing’ attempts which claim to be communications from SARS. If you receive an e-mail from SARS eFiling regarding a deposit being made into your account, with a link to confirm the transaction, please delete it.


Sage Pastel Payroll & HR’s Professional Services Division provides on-site Payroll consulting services to customers who require one-on-one assistance from one of Sage Pastel Payroll & HR’s software, Payroll and HR specialists. Our on-site Professional Service Agents ensure that customers receive the benefits of a customised service, tailored to their business and specific requirements.

The 2014 Annual Employer Filing Season is open. Book an on-site consultant to ensure that you accurately submit your PAYE, SDL and UIF reconciliations by 31 May 2014.

On-site consultations are charged for at the following standard rates (inclusive of VAT):

Consulting Fee: R747.00 Incl. VAT per hour.
Travel Time Fee: R239.00 Incl. VAT per hour.
Cancellation Fee: R380.00 Incl. VAT, If cancelled/rescheduled within 24 hours of appointment.
Kilometres Travelled Fee: R4.70 per km travelled from Sage Pastel Payroll & HR’s premises in Sandton to the customers’ premises & return.

Johannesburg

To book an on-site consultant:

+27 11 304 4340
consulting@pastelpayroll.co.za

For Support on Sage Pastel MicrOpay or Sage Pastel Partner Payroll:

+27 11 304 4300
support@pastelpayroll.co.za

For Support on Sage Evolution Payroll:

+27 11 304 4360
support@evolutionpayroll.co.za
Cape Town

To book an on-site consultant:

+27 21 522 7400
ctconsulting@pastelpayroll.co.za
Durban

To book an on-site consultant:

+27 31 537 7100
dbnconsulting@pastelpayroll.co.za
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The Sage Pastel Payroll & HR Professional Services Division offers the following services:

Initial Setup
  • 3 Hours.
  • Have you recently purchased the Sage Pastel Payroll & HR software?
  • Do you want absolute peace of mind, knowing that your Payroll has been configured according to the latest legislation from SARS and the Department of Labour and complies with the latest UIF legislation?
  • Do you want to ensure that you are using all the features available in your Payroll system?

Price: R1,950.00 (inclusive of VAT)

General Check Up
  • 2 Hours.
  • Sage Pastel Payroll & HR has developed a 30-point check system designed specifically to ensure that all critical aspects of your Payroll are given the "once over".
  • Our well-trained Professional Services Agents will assist you in solving any problems detected in your Payroll system.

Price: R1,300.00 (inclusive of VAT)

Comprehensive Check Up
  • 4 Hours.
  • Do you want to ensure that the current features included in your Sage Pastel Payroll & HR system are being used to their full potential?
  • Do you want to ensure that you are 100% compliant with the latest Payroll and tax legislation?

If so, we can do a 100-point check on your system to optimise your Payroll software.

Price: R2,600.00 (inclusive of VAT)

Skills and Equity Check
  • 3 Hours.
  • Did you know that your Sage Pastel Payroll & HR system includes all required Skills and Equity functionality?
  • Are you using your Skills and Equity module to its full potential?
  • Do you want to know how this module can make your life easier?

Let one of our trained Professional Service Agents show you how to use your Skills and Equity module, ensuring that your company is compliant with the Department of Labour's compulsory submissions.

Price: R1,950.00 (inclusive of VAT)

BCEA Leave Setup
  • 2 Hours.
  • Do you want to ensure that you pay your employees according to the new legislation whenever they take annual leave?
  • Do you want to avoid unnecessary CCMA cases against your company?

Let one of our trained Professional Service Agents setup your Payroll according to the latest legislation involving Leave pay, ensuring that your company is compliant with the Basic Conditions of Employment Act.

Price: R1,300.00 (inclusive of VAT)

Industrial Council Setup
  • 2 Hours.
  • Does your company subscribe to an Industrial Council?
  • Do you want your Payroll to calculate all your levies and complicated Council related formulae automatically?

Let one of our trained Professional Service Agents setup your Payroll to comply with your specific Industrial Council, to ensure that your monthly payments are calculated correctly and paid on time.

Price: R1,300.00 (inclusive of VAT)

Leave Run
  • 3 Hours.

Let one our Professional Service Agents show you how to process annual leave transactions according to the relevant leave dates and days taken for individual employees, in line with the BCEA.

Price: R1,950.00 (inclusive of VAT)

Bonus Run
  • 2 Hours.

Let one of our Professional Service Agents show you how to process Annual Bonus Payroll transactions for all employees, according to the Income Tax Act, as well as any additional Payslips.

Price: R1,300.00 (inclusive of VAT)




Operating Hours

   
Mondays to Thursdays
08:00 to 17:00
   
Fridays
08:00 to 16:30
   
Saturdays
09:00 to 12:00

Training & Seminars

Payroll Training
Courses
Workshops
Seminars

Authorised Training Centres (ATC)
Our Training Academies

Training Information
ICB Qualification
SETA Accreditation

Find an ATC


© Sage Pastel Payroll & HR 2014 | Developed by South Africans, for South Africans. | Sage Pastel Payroll & HR is a division of Sage South Africa (Pty) Ltd