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Pay via Credit Card

1. Go to www.pastelpayroll.co.za
   
2. Click on the >Pay your ALF here icon.
   
3. Please enter your account number as stipulated on your annual licence invoice under the “Enter your Reference” field.
   
4. Click on the “Enquire Reference” button.
   
5. You will now be able to enter in a “Short Description for Payment”. Please enter your invoice number as stipulated on your annual licence fee invoice in to this field.
   
6. Now please enter the inclusive amount as stipulated on your annual licence fee invoice in on the “Amount (ZAR)” field.
   
7. Please complete the following compulsory fields:
• Company Name
  
• Contact Person and
  
• Email Address
8. Please complete the “Enter Image Text” field.
   
9. Then click on the “Pay by Credit Card” button.
   
10. You will now be taken to a secure web portal where you will be required to complete your credit card details to effect the payment.
    
11. Upon successful payment, you will receive a notification and an e-mail with your new authorisation code sent to your saved e-mail address.

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EFT Payment Option

1. Use the following banking details ONLY:
   Account Holder: Pastel Payroll, a division of Softline (Pty) Ltd Bank: ABSA Branch code: 331155 Account Number: 4063360120 SWIFT Code: ABSAZAJJ (Only applicable to clients outside the borders of SA)
   
2. Use your account number as stipulated on your annual licence fee invoice as reference for beneficiary. (E.g., P- ABC123 or E-ABC123)
   
3. Pay full amount due as per annual licence fee invoice.
   
4. E-mail / Fax your proof of payment to: alf@pastelpayroll.co.za / +27 11 304 4471.
   
5. Please allow 72 hours (3 working days) for allocation of payment and for your new authorisation code to be e-mailed to you.

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Bank Deposit Payment Option

1. Locate your nearest ABSA branch and complete a deposit slip with the following banking details: Account Holder: Pastel Payroll, a division of Softline (Pty) Ltd Bank: ABSA Branch code: 331155 Account Number: 4063360120 SWIFT Code: ABSAZAJJ (Only applicable to clients outside the borders of SA)
   
2. Use your account number as stipulated on your annual licence fee invoice as the deposit reference at the bottom of the deposit slip. (ie: P-ABC123 or E-ABC123)
   
3. Pay the full amount due as per annual licence fee invoice.
   
4. E-mail / Fax your proof of payment to: alf@pastelpayroll.co.za / +27 11 304 4471.
   
5. Alternatively, upload your EFT proof of payment from our Customer Zone: Go to www.pastelpayroll.co.za. Select ‘Customer Zone’ on the web pages’ top right hand corner. Enter your login details, or use the ‘forgot password’ functionality to have your details e-mailed to your saved e-mail address. Navigate to ‘upload documents’ on the main menu. Select ‘proof of payment’ and provide a short description. Submit document.
   
6. Allow 72 hours (3 working days) for allocation of payment and for your new authorisation code to be e-mailed to you.

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Monthly Debit Order

1. Kindly request a “Debit Order Application” form, from a Pastel Payroll registrations representative.
   
2. It is compulsory that a copy of a recent bank statement and/or cancelled cheque accompany the application form.
   
3. Please complete the “Debit Order Application” form and e-mail / Fax the application form, and supporting documents to: alf@pastelpayroll.co.za /
   +27 11 304 4471.
   
4. Within 48 hours of receipt of your application, a representative will contact you to inform if the debit order was approved.
   
5. Upon successful approval, you will receive a notification and an e-mail with your new authorisation code sent to your saved e-mail address.

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If you have any enquiries, please do not hesitate to contact our Renewals Team on:
T: +27 11 304 4470
E: renewals@pastelpayroll.co.za